SMTA International Conference Proceedings


CAPABILITY MATURITY MODEL FOR SUPPLY CHAIN IMPROVEMENT: A CASE STUDY

Authors: Edwin B. Smith, III
Company: Hart InterCivic
Date Published: 9/25/2005   Conference: SMTA International


Abstract: This paper provides a case study of how supplier selection and long-term relationships have been enhanced through use of the Capability Maturity Model (CMMi), published by Carnegie Mellon University. The CMMi specifies minimum practices associated with common problem areas in outsourced manufacture: requirements management, supplier agreement management, and integrated supply chain management.

CMMi provides a framework for the Original Equipment Manufacturer (OEM) to initiate an outsourcing relationship - from supplier selection through establishing agreements to measurements and improvement. CMMi builds on the more commonly used ISO 9001 model, and provides guidance in areas not covered by the ISO 9000 family of standards.

The outsourcing OEM highlighted in the case study portion of the presentation has used the CMMi to overhaul its supplier selection process. CMMi has also provided a model for new practices for this OEM in terms of supplier measurement and transition of new products into the supply chain.

The paper and presentation will show OEMs how to use the CMMi to further the maturity of their outsourced relationships. The paper and presentation will also provide the audience with measurements, benefits, and pitfalls from the author’s experience using the CMMi framework in the context of outsourcing.



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