SMTA International Conference Proceedings


Authors: Rita Mohanty, Ph.D.
Company: Ark-Les Electronics
Date Published: 9/21/2003   Conference: SMTA International

Abstract: According to General Electric (GE), one of the pioneers in adopting The Six Sigma program, Six Sigma is a "disciplined methodology of Defining, Measuring, Analyzing, Improving and Controlling (DMAIC) the quality in every one of the company's products, processes and transactions--with the ultimate goal of virtually eliminating all defects." The objective of The Six Sigma program is to reduce process variation, from manufacturing to transactional and from product to service, so that defective Parts Per Million (PPM) is no more than 3.4 PPM.

Although Six Sigma's tools and methods include many of the statistical tools that have been used in many other quality improvement programs, here they are used in a systematic project-oriented fashion through the DMAIC cycle. To achieve a competitive advantage, many businesses now employ Green Belts and Black Belts to execute Six Sigma processes. According to the Six Sigma Academy, Black Belts save businesses on the average $230,000 per year, and can complete 4-6 projects a year. There clearly exist financial incentives to employ Six Sigma methodology for quality improvement.

Members download articles for free:

Not a member yet?

What else do you get when you join SMTA? Read about all of the benefits that go along with membership.

Notice: Sharing of articles is restricted to just your immediate work group. Downloaded papers should not be stored on an external network or shared on the internet.


SMTA Headquarters
6600 City West Parkway, Suite 300
Eden Prairie, MN 55344 USA

Phone +1 952.920.7682
Fax +1 952.926.1819