Field Service Representative, Fremont CA (1783-SMTA) Posted on: 02/04/2010
Responsible for customer service activities associated with performing on-site installation, maintenance, troubleshooting and repair of complex electronic equipment at customer sites within the Western Region.
Evaluates, analyzes, diagnoses and troubleshoots technical equipment problems via telephone or on-site at customer locations.
Checks out and approves operational quality of equipment. Instructs customers in the operation and maintenance of the system. Serves as company liaison with customers on administrative and technical matters for various projects. This position requires 50% travel.
Minimum qualifications:
Associates degree in electronics or related technical field
5 years hands on field service experience on semiconductor capital equipment or electro-mechanical equipment. X-ray or bond test experience preferred.
Skills:
Computer literate, including Microsoft Office Suite
Excellent communication skills
Excellent troubleshooting skills
Ability to travel within territory up to 50%. Occasional international travel may also be required.
Send resumes to nordson.recruitment@nordson.com
Program Manager - Minneapolis, MN Posted on: 02/03/2010
Purpose of Position/Job:
This position will interface with customers at all levels on matters including business forecasts, technical requirements, schedule, quality, costs and engineering change requests. The program manger is responsible for communication of customer expectations to the Soligie program team. In This person will analyze, interpret, and manage program financial performance in addition to assembling reports on business forecasts, customer quotations, and program status. It is important that this person be the customer advocate and ensures that the customer’s perspective is continuously considered within Soligie.
Principal Accountabilities/Responsibilities:
Responsible for and evaluates customer satisfaction metrics including on-time delivery, quality performance, and meeting financial requirements
Provide monthly performance reports to the program plan, responding to changing business conditions and managing customer change requests
Report financial performance plans, forecast and results for each program on a monthly
Responsible for overall program management including customer requirements, timeline/schedule, technology inputs, material inputs, and outside service inputs
Coordinate program review meetings with customers on a quarterly basis or more frequently as required by business or technical changes
Duties include obtaining customer sign-off on technical requirement, proposal development and coordination, PO verification and acceptance, communication and management of customer and Soligie change requests, management of customer acceptance, and first level of payment follow up.
Management of scope creep by customers and ensuring that changes are quoted and timelines are communicated to and accepted by the customer
Communicate program requirements to the team throughout the entire program
Management of customer issues and Return Material Authorization procedures
Coordinate program data for monthly reports
Utilize Epicor for CRM, time tracking, and quoting activity as applicable
Adherence to processes required to achieve program goals as defined in the Program Team Handbook
Qualifications/Skills/Knowledge:
Bachelor of Science degree, Business Degree with strong technical aptitude and experience, or equivalent professional experience
7+ years of related leadership experience in sales support, technical product support, product management, program management and/or project management
Technical background and the proven ability to understand and communicate technical requirements
Working knowledge and experience with financial statements, pricing, cost management, and P&L statements
Working knowledge of a product development process and schedule development
Ability to communicate clearly both written and verbal with both internal and external partners
Extremely organized, detailed and professional aptitude is required for success in this role
Excited to be a part of an early stage growing company and an appreciation for a dynamic work environment
Send resumes to mark.litecky@soligie.com.
Certified IPC-A-610, J-STD-001 Instructor Posted on: 02/01/2010
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Instructs personally, or trains assigned personnel in effective techniques for soldering, rework and repairing of defective surfaces and components (through hole and surface mount) on printed circuit boards (PCB's) IAW IPC-A-610, J-STD-001, IPC-7711 and IPC-7721, using approved tools (convective heating [hot iron] devices, mini-wave, power and hand-tools) and utilizing knowledge of electronic repair techniques.
Provide production assembly training support through instructions on the performance of soldering, component preparation, mechanical insertion (such as resistors, transistors, capacitors, integrated circuits, sockets, transformers, etc.), wiring, harness builds and touchup of components when required. Instructs on how to adjust or trim materials or hardware to achieve specified electrical or dimensional characteristics. Trains on how to perform assembly tasks such as: crimping, staking, screwing, press fitting, bolting, riveting, soldering, bonding potting, encapsulating, sanding, cleaning, epoxy bonding, curing, stamping, etching, labeling, taping, marking & color-coding parts.
Trains co-workers on how to operate equipment and tools relative to accomplishing assembly, stuffing, and prep of electronic components, assemblies and how to assemble material and hardware to wire boards or chassis, install electronic components on boards and prepare boards to be soldered.
Provide production assembly support through the performance of soldering, component preparation, mechanical insertion (such as resistors, transistors, capacitors, integrated circuits, sockets, transformers, etc.), wiring, harness builds and touchup of components when required.
Replacement of multi leaded through-hole components, fine pitched surface mounted components and BGA's using approved removal tools. Perform component x-ray when required.
Repairs, such as, delaminated board surface faults including drilling and filling, excess solder on board, gold plating on connectors, lifted lands, installing rework wires and barrel replacement of through hole to restore board surfaces. Remove and reapply Conformal Coating as required.
In conjunction with Design Engineering and Manufacturing Engineering, perform non-routine assembly operations such as pre-production runs to assist in determining the manufacturability of the products.
Ensure that all training and work performed is within the guidelines of IPC-A-610, J-STD-001, IPC-7711 and IPC-7721 class 3 requirements and Symetrics' process, procedures and customer specifications.
QUALIFICATIONS:
EDUCATION and/or EXPERIENCE: High school diploma or equivalent. Ten years experience in an electronic assembly environment, understand and demonstrate ability to solder/touch up SMT, through hole, and harnesses using manual soldering and de-soldering equipment. Must have in depth knowledge of component marking and identification, and a high level understanding of the use of production tools and machinery. 5 years experience as an IPC-A-610, J-STD-001, IPC-7711 and IPC-7721certified instructor preferred.
LANGUAGE SKILLS: Must have a strong ability to communicate effectively with others, as well as be able to follow written and verbal instructions.
CERTIFICATES, LICENSES, REGISTRATIONS: Will be required to pass certifications specific to the job.
PHYSICAL DEMANDS: Must have excellent manual dexterity and hand/eye coordination, able to sit and/or stand for long periods at a time, handle stressful situations and multi-tasking, work under time constraints, work some overtime as required, and work with some chemicals and bonding agents. The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Send resumes to sdretzka@symetrics.com.
Global Accounts Manager (0193-SMTA) Posted on: 01/28/2010
Nordson ASYMTEK is a global provider of precision automated dispensing equipment serving the Semiconducor Packaging, Printed Circuit Board Assembly, LED, Life Sciences, Alternative Energies, & Flat Panel Display Market segments. The Global Acccount Program Manager reports to the Vice President of Sales & Marketing and is responsible for the overall management of an existing Nordson ASYMTEK program that has been established to best meet the needs of Nordson ASYMTEK's largest multi national customers via: the asignment of account specific Global Account Managers, site to site project coordination, mutual goal setting, technology roadmap matching, and active information sharing.
Specific responsibilities:
Establish a criteria that will determine which Nordson ASYMTEK accounts are most eligibale for entry into the program.
Select qualified, account specific, Global Account Managers from Nordson ASYMTEK's pool of Regional Sales Managers.
Work with Global Account Managers to develop, account specific, Global Account Management teams.
Establish clear expectations and definition regarding the roles & responsabilities of the Global Account Managers and their team members.
Develop strategies and direct the activities of the Global Account Managers and their teams indirectly via a matrix organization.
Establish a forecasting tool and provide regularly updated Global Account forecasts.
Mange database homepages for all Global Accounts.
Establish, track and report out a set of metrics to measure the effeciveness of the Global Account Mangement program.
The ideal candidate will have:
Bachelors Degree in Business related discipline.
Minimum seven years of international sales or account management experience in the capital equipment manufacturing field, with a minimum of four years experience managing a sales team.
Superior matrix management skills
Superior presentation skills
Excellent understanding of international business cultures.
Send resumes to nordson.recruitment@nordson.com. Please reference the job title: Global Accounts Manager (0193-SMTA).
Account Manager - Mt. Laurel, NJ Posted on: 01/21/2010
SunRay Scientific, headquartered in Mt. Laurel, NJ, is a specialty chemicals company focused on developing cutting edge solutions in conductive coatings and adhesives for the electronics industry. For more than 15 years, our conductive inks and epoxy products have been used by Fortune 500 companies in flex circuits and die attach applications. In addition to meeting the current needs of our customers, we are rapidly expanding our portfolio with next generation inks, epoxies and anisotropic adhesive products targeting applications such as RFID, flexible displays, medical sensors, thin film solar, etc. For more details about our company, pl. visit our site: www.sunrayscientific.com
To meet our growth demands, we are looking to hire a detail oriented, energetic Account Manager who will be responsible for sales to assigned accounts, provide sales support and technical assistance to the accounts. We offer an excellent compensation package along with the opportunity to work and grow in an entrepreneurial environment, where individual contributions are expected and rewarded.
RESPONSIBILITIES:
Develop and implement business plans for assigned product areas. Research, develop, and adapt market strategies based on market dynamics to include but not limited to customer/competition/and sourcing dynamics.
Generate new business using the developed marketing strategy and polices.
Achieve budget level product sales to assigned accounts while operating within expense budget.
Conduct negotiations, prepare contract proposals and initiate approved price authorizations as required.
Develop annual account plans consistent with business strategy and recommend annual volume and price budget for assigned accounts. Establish, coordinate, and manage product allocation to accounts during low inventory and peak demand periods as well as plan monthly sales volume.
Respond to account inquiries and complaints including technical support as required.
Take leadership/ownership role as sales focal point for operational and commercial activities that affect both existing and new customer transactions, marketing projects, and sales planning.
Maintain customer intelligence as directed by the VP, Business Development
Actively and effectively collaborate with pertinent departments such as Customer Service and Demand Supply Chain Management to achieve desired objectives to include detailed sales planning, sales activity communication, project management, and customer collaboration. Provide proper safety, handling and disposal information pertaining to the products sold.
Periodically evaluate customer performance pertaining to safety health and environmental philosophies and performance.
Evaluate and document customer’s safety programs.
Participate and support global teams in developing and implementing global and regional strategies and best practices.
QUALIFICATIONS:
BS in Chemical Engineering, Polymer Science or related with minimum 8 years chemical sales/ marketing experience in the conductive coatings industry or related field, preferably in demand creation and account management.
Must display knowledge of financial accounting as it relates to business sales and marketing aspects.
Must possess excellent communication skills (both written and oral), be diplomatic, have strong analytical skills, be conducive to travel, and perform well as a part of a team environment
Exhibit a strong learning aptitude including the ability to learn market fundamentals across diverse and dynamic markets.
Must also be able to learn product attributes and be able to manage and provide technical service to customers concerning products and product stewardship.
Must be either a permanent resident or US citizen
Please send your resumes to careers@sunrayscientific.com. For more information about the Account Manager role, please visit http://www.sunrayscientific.com/currentopenings.html.
Chemical Distribution Sales Manager - Midland, MI Posted on: 01/18/2010
This key Dow Corning Electronics Channel Distribution Sales Manager position is responsible to manage the interface with Channel principals (Owners, Managers) -- influencing strategies and directing operational behaviors to ensure sustainable, profitable growth. The position covers the East region and Canada with desired location in Chicago, Illinois.
Distributor Management -- Develops strong partner relationships at all levels. Sets and manages Channel Partner performance objectives, goals, targets. Collaborates with marketing to develop channel strategy approach to customers/market segments. Leads channel partner contract negotiations. Owns channel conflict resolution.
Owner of key Distributor Programs -- Includes creation, maintenance and ongoing fair administration, working internally with Dow Corning Business Center for operational support. Owns operational Channel Pricing (price increases, competitive price supports). Collaborates with Channel Marketing on new business pricing strategy.
Leadership and Teamwork -- Leads internal Dow Corning Natural Work Group (team of Channel Business Development and Business Center Professionals) in setting and managing regional Channel team goals including: Opportunity Portfolio, Market focus, Budget, Principal Channel Customer Objectives, Lead follow-up, Issue resolution. Skilled at influence management, resource orchestration.
Sales and Business Development -- Responsible for delivering on Margin Revenue goals. Ensures profitable retention and growth of key Principal Channel Customers (end users). Assists with Channel Customer (end user) relationship management, negotiations, and competitive situations.
Position Requirements:
Minimum bachelors degree or equivalent in a relevant technical or business discipline; MBA is preferred.
Relevant work experience managing orinterfacing with distribution.
Electronics market/product knowledge or experience.
Strong team and interpersonal skills (diversity awareness, conflict resolution), strategic thinker (creative, drive performance), leader (change management execution), business and financial acumen.
Visit the website at http://www.mycareernetwork.com/clientResumeMgr/jobDetails.asp?jid=90707&cid=2445 for more details and to apply for this position.
SMT Process Engineer - Farmers Branch, TX Posted on: 01/14/2010
McDonald Technologies
Job Description:
Responsible for all aspects of SMT operations to include testing, diagnostics, equipment renovations and maintenance.
Must be able to define process specifications, develop procedures, define time standards, and work instructions.
Must be able to resolve design and quality issues concerning SMT assembly process, production equipment, and test systems for electronic production.
Knowledge on all types of SMT equipment and Solder Techniques.
Create temperature profiles for SMT runs, Stencil Design, SMT machine Programming, and maintenance.
Must be able to prioritize time demands.
A strong familiarity with lean manufacturing or continuous improvement methodologies.
Requirements:
BA or AS Degree in Engineering. Mechanical, Electrical, or Industrial preferred.
PC Skills, analytical skills, process engineering improvement skills, cost reduction, yield and reliability improvements.
Excellent written and verbal communication skills.
3+ years experience in electronics manufacturing a plus.
Experience with SMT, printed circuit board assembly, hardware assembly.
Familiarity with SMT equipment, electronics assembly equipment.
Working knowledge of ISO9001:2000 or equivalent.
Knowledge of PCB’s (Thru Hole, SMT, BGA, IPC610 / 620)
SQC /SPC knowledge desired.
Please send resumes to hr4@mcdonald-tech.com.
Sr. CEM Commodity Specialist - Niles, IL, USA Posted on: 01/13/2010
Located just to the north of Chicago, Shure is involved in every aspect of design, engineering, sales, marketing, and manufacturing of microphones, pro audio gear and consumer electronics. Throughout the history of our Company, the success and reputation of the Shure brand has been defined by our continuous commitment to Total Quality, and it shows with every product we make. Put simply, microphones and audio electronics are our life. So whether you're a life-long Shure groupie or purchasing Shure products for the first time, we're confident you'll experience the same level of Total Quality audio professionals have appreciated for over 80 years. Shure was voted one of Chicago's "101 Best and Brightest Companies to Work For" in 2006, 2007, and 2008.
We currently have an opportunity for a Senior CEM Commodity Specialist to join our team at our Corporate Headquarters in Niles, Illinois. http://www.shure.com/Corporate/Careers/index.htm
The Senior CEM Commodity Specialist will plan, schedule, and monitor the movement of materials through the production cycle to determine required materials purchased. He or She will coordinate purchasing activities with operations, planning and engineering departments to acquire inventory in a cost effective and timely manner. May assist with the development of lower-level Commodity Specialists.
Leads teams that establish the company’s strategy and direction within a given commodity pertaining to contract electronic manufacturing (CEM).
Initiates and conducts annual supplier contract negotiations, which involves spend analysis, lead/co-lead pricing negotiations, maintaining agreements with suppliers, and establishing agreement terms.
Creates risk mitigation strategies for the supply base to take into account different project objectives and insure a continuous flow of supply.
Conducts price, lead-time, and capacity market analyses for commodities/components in order to establish buy opportunities and presents analyses to management teams.
Performs regular supplier business reviews to identify cost reduction opportunities, assure delivery and quality performance, and conduct technology roadmap alignment.
Supports Engineering by coordinating supplier technology presentations, introducing suppliers, educating engineers about approved supplier lists, and finding new technologies.
Supports Strategic Sourcing Specialists with the supplier selection/determination process for new product development teams by establishing standard pricing for newly created parts.
Participates in establishing and maintaining best practices for Strategic Sourcing and reporting objectives which includes generating PPV and Cost Avoidance reports and presentations.
Enforces the commodity code classification system assuring compliance.
Reviews Bill of Materials (BOM) for new projects to insure established strategies are enforced and obsolete or non-preferred parts/suppliers are not used in new designs.
Supports and participates on corporate project teams that involve changes or implications to responsible commodity.
Other duties as assigned
Requirements:
Bachelor’s degree in Purchasing and Supply, Supply Chain Management/Engineering, or related field
Minimum of 5 to 6 years of experience using skills as a seasoned, experienced professional in commodity management of Contract Electronic Manufacturing (CEM)
Has a full understanding of industry practices including electronic, mechanical, and electro-mechanical commodities sourcing with an extensive network of related suppliers.
Proven track records in New Product Introduction, Global Supply Management and Commodity Management
Strong analytical, communication and team management skill
Global knowledge of CEM supplier base
Exercises judgment in selecting methods and techniques for obtaining solutions for difficult assignments and of diverse scope.
Competence with MS Office software, MS Excel and MS Access is a plus
Strong interpersonal, problem-solving and project management skills required
The ability to work with multiple levels of management and cross-functionally
Strong analytical skills with the ability to quantify/evaluate manufacturing processes and technologies to ensure “best cost” solutions for purchased components and new product cost parameters
Demonstrated negotiation skills
High standards of integrity required
Knowledge of electrical circuit design, physical layout design, component packaging, raw board suppliers, is desirable
High energy level and strong self-motivation
Planning and organizational skills with an ability to handle a multitude of projects and determine the correct priority
Professional designations or Certifications by recognized Purchasing organizations preferred, i.e. CPM or CPSM
Has the below intrinsic values:
DRIVES FOR PERFORMANCE: Customer focus
WINNING ATTITUDE: Displays Positive Outlook
EMBRACES CHANGES: Acts Quickly & With a Sense of Urgency
COMMUNICATES OPENLY: Speaks up & Speaks Out
APPLY NOW! Please visit the Shure Careers page to search all open positions and submit your resume for consideration. http://www.shure.com/Corporate/Careers/index.htm
Customer Service Manager - North America Posted on: 01/08/2010
Company: Europlacer designs and manufactures a comprehensive range of highly flexible SMT placement systems. As one of the fastest growing SMT placement system manufacturers, Europlacer attributes its growth to a commitment to its core values of customer-driven product innovation and integrity in all its business activities.
Job Description: We are seeking a superlative individual to manage our customer service organization in North America. Responsbilities include Field Service, Telephone support and Applications Engineering.
This candidate must have excellent customer service skills, proven in the SMT Equipment Industry over 10+ years.
This candidate must establish effective relationships with existing, loyal customers and utilize their insight/feedback to continuosly improve service value.
Requirements:
10+ years experience in SMT equipment industry
Strong References and work history
Working knowledge of CRM tools
Enginnering Degree (Preferred)
Send Resume to: john.perrotta@europlacer-na.com
Stockroom Supervisor - Swanee, GA Posted on: 01/04/2010
Job summary:
Under limited supervision; responsible for the daily administration and operation of the warehouse. Through subordinate staff, oversees multiple areas including distribution functions such as shipping, receiving, and stock control.
Summary of essential job functions:
Organization of warehouse
Staffing and assignment of duties to subordinate personnel
Generate pick lists
Maintain and conduct required cycle counts
Maintain records all inventory movement
Other duties and responsibilities:
Reviews effectiveness of operating procedures, maintenance, space utilization, and protection of equipment
Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources
Participate in proactive team efforts to achieve departmental and company goals
Perform other duties as assigned
Minimum requirements:
High School Diploma or equivalent GED
7 years or more experience in electronics manufacturing environment with 5 years being in a materials supervisor role.
Be able to perform light physical activity performing non-strenuous daily activities of a productive/technical nature
Manual dexterity sufficient to reach/handle items, works with the fingers, and perceive attributes of objects and materials
Work schedule:
7:00am – 3:30pm Monday through Friday
Weekend and overtime work may be required
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Email resume with salary requirenmnts to: LBrewer@prime-ems.com
SMT Supervisor - Pacific NE Posted on: 12/16/2009
This position requires a hands-on leader who is detail orientated, persuasive, and results driven. Do you have the right mix of personal attributes and experience? Join an environment where you drive success through your own contributions and those of your team. You will be responsible for the supervision and performance the Surface Mount Technology area. Responsible for the following functions: quality of work, planning, assigning duties and training employees. Drive organizational process improvements and associated metrics in a lean manufacturing environment. Sound interesting? Challenging? This is your opportunity to broaden your career horizon and consider ATS as your next place of employment.
Requirements:
The requirements are an associate's degree and a minimum of seven (5) years experience of which two (2) years must be in a supervisory role in an electronics or related manufacturing industry. Must have applied experience SMT machines. Must have working knowledge of SPC, process control, production coordination, total quality management training and implementation, and electronics assembly. A background in contract manufacturing or surface mount technology is strong preferred.
Strong leadership skills necessary to influence desired outcomes. Must have experience leading a group of 10 or more employees and multiple shifts. Strong oral and written communication skills are required. Must be detail oriented. Ability to effectively present information and respond to questions in an effective manner. Applied knowledge of MS Office Suite (Excel, Access, Outlook, PowerPoint) are required.
Send resumes to Tina Nguyen, TiNguyen@ATSCORP.NET
Process Engineer Posted on: 12/11/2009
General Purpose of Job: Provide technical assistance & support to all customers (internal and external) to ensure & maintain the highest level of quality possible.
Essential Duties and Responsibilities:
1.Define and document assembly build process/processes for SenDEC built products
2.Maintains a working knowledge of industry quality assurance codes and standards.
3.Performs quality and process engineering reviews of design documentation for compliance with stated requirements, including vendor quality manuals and company quality records.
4.Applies statistical process control (SPC) methods for analyzing data to evaluate the current process and process changes.
5.Establishes procedures that will properly detail the assembly and inspection of components.
6.Reviews and evaluates all variances on component parts that do not meet prescribed tolerances and obtains deviation approval when required.
7.Conducts and/or supervises studies to determine cause, effect and corrective measures to remedy deviations from established Quality Standards-Problem Solving/Corrective Action.
8.Reviews data obtained during quality assurance activities to ensure consistency with company and/or customer requirements.
9.Confers with engineering and manufacturing personnel and works with them to resolve problems of product design, specifications, materials, tooling and production operations.
10.Responsible for considering employee and product safety when developing manufacturing procedures, equipment and materials.
11.Conducts customer and supplier visitations as require on specific quality issues.
12.Develops qualification procedures and processes for new equipment or suppliers that are to be introduced into mainstream manufacturing
13.Assesses product issues as necessary and escalates to appropriate internal or external resources to correct.
14.Analyzes yield of SMT processes to ensure process capabilities and throughput.
Education and Experience:
Bachelor of Science degree (B. S.) in Manufacturing Engineering from four-year college or university and one to two years related experience and/or training; or equivalent combination of education and experience.
Certificates, Licenses, Registrations:
·Must be a US Citizen or Permanent Resident due to access to information subject to ITAR Regulations
Please send resumes to plozito@sendec.com
